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TOP 100 THOUGHT LEADERS

 
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Who are The Top Thought Leaders in trustworthy Business Behavior™?

We posed this question to a group of approximately 150 thought leaders.

We also engaged several independent organizations and collaboratively developed this inaugural list of Top Thought Leaders in Trustworthy Business Behavior which was released in January, 2011.

Top 100 Thought Leaders in Trustworthy Business Behavior
(presented alphabetically)

  1. Patricia Aburdene - Author Megatrends 2010: The Rise of Conscious Capitalism and one of the world’s leading social forecasters. www.patriciaaburdene.com

  2. Mark Albion - Dr. Albion was a student and professor at Harvard for 20 years, after which he co-founded six organizations, including Net Impact. Most recently, he served in the Office of the President at Babson College, helping to integrate social values into the college. His articles, books and award-winning short films can be found at www.makingalife.com and www.more-than-money.com.

  3. Christine Arena - Award-winning author of The High-Purpose Company: the Truly Responsible (and Highly Profitable) Firms That Are Changing Business Now, syndicated blogger and corporate strategist. In 2003 Christine was the first researcher to draw a definitive correlation between the authentic pursuit of social and environmental purpose and high performance in companies. http://christinearena.com

  4. Nicholas Aster - Founder and Publisher at Triple Pundit, bringing companies, organizations and individuals into the greater conversation about sustainability - for the benefit of people, planet, and profit. www.triplepundit.com

  5. Nikos Avlonas - One of the founders and President of the Centre for Sustainability & Excellence – CSE, a global Sustainability advisory and training organization with offices in Chicago, Brussels and Athens. www.cse-northamerica.org

  6. Mark Bateman - Director of Research at IW Financial, an environmental, social and governance research firm. Mark served on the formative Steering Committee of the Global Reporting Initiative. www.iwfinancial.com

  7. Warren Bennis - Founding Chairman of USC’s Leadership Institute, distinguished professor of business administration at the USC Marshall School of Business and advisory board chairman of the Center for Public Leadership at Harvard’s Kennedy School. One of the world’s foremost experts on leadership, Dr. Bennis has written 30 books including his latest, Still Surprised: A Memoir of a Life in Leadership. www.warrenbennis.com

  8. Ronald E. Berenbeim - Authority on business ethics and corporate governance issues and has written over 50 Conference Board studies. www.conference-board.org/publications/bio.cfm?id=64

  9. Anna Bernasek - Author of The Economics of Integrity. Writer, professional speaker and business consultant. www.annabernasek.com Bernasek helps companies build, protect and profit from their most valuable asset, their integrity. www.theintegritypartnership.com

  10. Lauren Bloom - Speaker, attorney and internationally recognized expert in business and professional ethics. www.businessethicsspeaker.com

  11. Hank Boerner - Chairman of Governance & Accountability Institute. Hank is recognized for his expertise in dealing with a broad range of ESG factors and issues. www.ga-institute.com

  12. Roger Bolton - Past President, Arthur W. Page Society and co-author The Dynamics of Public Trust in Business- Emerging Opportunities for Leaders. Also co-leads the Project on Public Trust in Business, a major and ongoing effort to engage leading organizations in developing and implementing a long-term strategy to build public trust in business. http://www.darden.virginia.edu/corporateethics/pdf/public_trust_in_business.pdf

  13. Dan Bross - Senior Director Corporate Citizenship at Microsoft. Dan is responsible for citizenship strategic planning and program development; field readiness and training; marketing and communications; business integration; and stakeholder engagement - including managing Microsoft’s strategic relationship with the World Economic Forum. www.microsoft.com

  14. Mark Chussil - Founder and CEO of Advanced Competitive Strategies, Inc. Mark lectures and consults globally about strategic thinking, business war games, and strategy simulation. His most recent book is Nice Start: Questions Only You Can Answer to Create the Life Only You Can Live. www.whatifyourstrategy.com

  15. Jim Collins - Student and teacher of enduring great companies and author of BUILT TO LAST , GOOD TO GREAT: Why Some Companies Make the Leap ... And Others Don’t and HOW THE MIGHTY FALL: And Why Some Companies Never Give In. www.jimcollins.com

  16. Stephen M.R. Covey - Co-founder and CEO of CoveyLink Worldwide and the author of The SPEED of Trust. www.coveylink.com

  17. Paul J. Curlander - Former Chairman and CEO of Lexmark International, Inc. (until October 2010) and now Executive Chairman. Paul Rooke has assumed the position of CEO. This company is among the “Top 3” most trustworthy according to Trust Across America’s™ 2010 Audit. www.lexmark.com

  18. Harris E. DeLoach, Jr. - Chairman, President and CEO Sonoco. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.sonoco.com

  19. Samuel A. DiPiazza - Retired Global CEO PwC. He serves on the Executive Committee of the World Business Council for Sustainable Development. Mr. DiPiazza co-authored Building Public Trust: The Future of Corporate Reporting. www.pwc.com

  20. Mark Donohue - President and Founder, Sustainable Impact Investing and Clean Technology Entrepreneur-in-Residence at Babson College. Pioneering leader in creating the Cleantech venture capital industry. Leader in socially responsible investing for 20 years. Successful serial entrepreneur. www.babson.edu

  21. Brian Dunn - CEO of Best Buy Co., Inc. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.bby.com

  22. Robert Eccles - Harvard faculty member and co-author with Michael P. Krzus of One Report: Integrated Reporting for a Sustainable Strategy, also a member of the Steering Committee of the International Integrated Reporting Committee. www.integratedreporting.org

  23. Chester Elton - Senior Vice President of the Carrot Culture division of the O.C. Tanner Recognition Company and author/co-author of many top leadership books including The Carrot Principle. www.octanner.com

  24. Jed Emerson - Originator of the concept of Blended Value and known for his work on sustainable finance and impact investing. www.blendedvalue.org

  25. Peter Firestein - President of Global Strategic Communications, Inc. and author of Crisis of Character. www.firesteinco.com

  26. Charles Fombrun - Chairman and Co-founder of Reputation Institute. Author of numerous books including Reputation: Realizing Value from The Corporate Image. www.reputationinstitute.com

  27. R. Edward Freeman - Olsson Professor at the University of Virginia’s Darden School of Business and Academic Director of the Business Roundtable Institute for Corporate Ethics. www.darden.virginia.edu

  28. Francis Fukuyama - Olivier Nomellini Senior Fellow at the Freeman Spogli Institute for International Studies (FSI), resident in FSI's Center on Democracy, Development, and the Rule of Law. He has written a number of books, among them Trust: The Social Virtues and the Creation of Prosperity. www.stanford.edu

  29. Leslie Gaines-Ross - Chief Reputation Strategist at Weber Shandwick. Responsible for thought leadership at Weber Shandwick, is a corporate strategist, blogger and author of CEO Capital: A Guide to Building CEO Reputation and Company Success and Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation. www.webershandwick.com

  30. Robert Galford - Managing partner of the Center for Leading Organizations. Rob is the co-author of The Trusted Advisor (with David Maister and Charles Green). www.centerforleading.com

  31. David Gebler - Recognized thought leader in values-based ethics and culture risk management. Author of Creating a Culture of Compliance and The Power Values: How Commitment, Integrity, and Transparency Clear the Roadblocks to Performance www.skoutgroup.com

  32. Mary Gentile - Creator and Director of the "Giving Voice to Values" curriculum and Senior Research Scholar at Babson College; expert on ethical decision making; and author of Giving Voice to Values: How To Speak Your Mind When You Know What's Right (Yale University Press 2010). www.GivingVoiceToValuesTheBook.com www.GivingVoiceToValues.org

  33. Bill George - Professor of management practice at Harvard Business School. He is the author of four best-selling books 7 Lessons for Leading in Crisis, True North, Finding Your True North, and Authentic Leadership. www.billgeorge.org

  34. Adrian Gostick - Global thought leader on workplace strategy and the author/co-author of several successful books on employee engagement including the The Carrot Principle and The Orange Revolution. www.adriangostick.com

  35. Charles H. Green - Speaker and executive educator on trust-based relationships and Trust-based Selling in complex businesses. The author of Trust-based Selling and co-author of The Trusted Advisor. www.trustedadvisor.com

  36. Nadine B. Hack - Executive-in-Residence at IMD ranked among the top three business schools globally by The Financial Times, The Economist and Forbes, and President & CEO beCause Global Consulting, an expert on responsible leadership, including but not limited to good governance, transparency, diversity, sustainability and corporate social responsibility. blog.beCause.net www.imd.ch

  37. James L. Hambrick - Chairman, President and CEO of The Lubrizol Corporation. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.lubrizol.com

  38. Patricia J. Harned, PhD - President of the Ethics Resource Center. During her tenure, ERC has gained a reputation as a respected, independent research organization dedicated to the advancement of high ethical standards and practices in business, government and nonprofits. www.ethics.org

  39. Laura Hartman - Vincent de Paul Professor of Business Ethics at DePaul University; Special Assistant to the President (DePaul) for Haiti Initiatives; and Research Director, Institute for Business & Professional Ethics. Co-author Business Ethics: Decision-Making for Personal Integrity & Social Responsibility, among others. www.depaul.edu

  40. Benjamin Heineman - Distinguished senior fellow of the Program on the Legal Profession at Harvard Law School and senior fellow of the Belfer Center for Science and International Affairs at the Kennedy School of Government. www.harvard.edu

  41. Hazel Henderson - D.Sc.Hon., FRSA- Founder of Ethical Markets Media, a futurist, evolutionary economist and author of award-winning Ethical Markets: Growing the Green Economy, and developer with Calvert Group of the widely used alternative to GNP, the Calvert-Henderson Quality of Life Indicators.

  42. John B. Hess - Chairman of the Board and CEO of Hess Corp.. Hess has received top recognition from Trust Across America™ as the “Most Trustworthy Public Company for 2010.” www.hess.com

  43. Jeffrey Hollender - Leading authority on corporate responsibility, sustainability and social equity. Jeffrey Hollender is author of The Responsibility Revolution: How the Next Generation of Businesses Will Win and co-founder of Seventh Generation. His mission is to inspire and provoke business leaders to think differently about the role they and their companies play in society. Jeffrey is also co-founder and a board member at the American Sustainable Business Council, a national coalition of over 150,000 executives, entrepreneurs and business leaders committed to changing the rules of business. www.jeffhollender.com

  44. Tony Hsieh - CEO of Zappos and the author of Delivering Happiness: A Path to Profits, Passion, and Purpose. Tony “believe(s) that getting the culture right is the most important thing a company can do.” www.zappos.com

  45. Mitch Jackson - Vice President Environmental Affairs and Sustainability at FedEx Corporation. He develops the sustainability strategy and vision to ensure that FedEx minimizes its environmental footprint while still delivering outstanding customer service. Mitch shares environmental leadership insight at blog.fedex.com/mitchjackson. www.fedex.com

  46. Marianne Jennings - Professor of Legal and Ethical Studies in the Department of Management at the W.P. Carey School of Business at Arizona State University. She is the author of several books including Business Ethics: Case Studies and Selected Readings 7th ed. and The Seven Signs of Ethical Collapse. www.mariannejennings.com

  47. Rosabeth M. Kanter - Holds the Ernest L. Arbuckle Professorship at Harvard Business School, where she specializes in strategy, innovation, and leadership for change. She is the author or co-author of 18 books including SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good. www.hbs.edu

  48. Paul Klein - Paul is a pioneer in corporate responsibility and community investment and the founder of Impakt, a Toronto based firm that helps large corporations to strategically align business and social outcomes. Paul writes a blog about corporate social responsibility for Canadian Business and has written numerous articles for publications across North America. www.impaktcorp.com

  49. Jim Kouzes - Jim Kouzes is the Dean’s Executive Professor of Leadership, Leavey School of Business, Santa Clara University, and an award-winning speaker, cited by the Wall Street Journal as one of the ten best executive educators in the U.S. He is the coauthor of over thirty books and workbooks, including the bestselling The Leadership Challenge. His most recent book is The Truth About Leadership. www.leadershipchallenge.com

  50. Dean Krehmeyer - Executive Director Business Roundtable Institute for Corporate Ethics. His contribution bridges the corporate and academic worlds, ensuring that leading research about trust gets translated into practice—and that leading practice becomes ingrained into academic research. Co-author of “Breaking the Short-Term Cycle: Discussion and Recommendations on How Corporate Leaders, Asset Managers, Investors, and Analysts Can Refocus on Long-Term Value.” www.corporate-ethics.org

  51. Cary Krosinsky - Co-Editor/Author, Sustainable Investing: The Art of Long-Term Performance and VP North America at Trucost, which maintains a comprehensive database of the environmental impacts of global business. www.trucost.com

  52. Michael P. Krzus - A Grant Thornton LLP partner and co-author with Robert G. Eccles of the Harvard Business School, of the first book on integrated reporting: One Report: Integrated Reporting for a Sustainable Strategy. www.grantthornton.com

  53. Tom Linebarger - President and Chief Operating Officer of Cummins Inc. This company is among the “Top 3” most trustworthy according to Trust Across America’s™ 2010 Audit. www.cummins.com

  54. Greg Link - Co-founder, President and CDO (Chief Deal-making Officer) of CoveyLink. Link has taught Principle Centered Leadership and advised executive clients at numerous leading enterprises, including Hewlett Packard, U.S. Navy Resale, U.S. Navy Supply, Sony, Chevron Oil, San Diego Gas and Electric, IBM, Microsoft, and numerous other organizations. www.coveylink.com

  55. Linda Locke - Principal of Reputare Consulting, a firm that helps organizations understand how they are perceived, and what they can do about it. www.reputareconsulting.com

  56. Kevin Long - Co-founder Just Means whose mission is to help companies engage with people on issues of social responsibility using simple technology tools. Companies are able to reach over 200,000 thought leaders on www.Justmeans.com.

  57. Mindy Lubber - President of Ceres, the leading coalition of investors, environmental organizations and other public interest groups working with companies and investors to build sustainability into the capital markets and address sustainability challenges such as global climate change. She also directs the Investor Network on Climate Risk (INCR). www.ceres.org

  58. Chris MacDonald, PhD - Writer, speaker, and consultant on ethics. He teaches business ethics at Saint Mary’s University in Halifax, Canada, and is a Nonresident Senior Fellow at Duke University’s Kenan Institute for Ethics. He is currently a Visiting Scholar at the Rotman School of Management. www.businessethicsblog.com

  59. John Mackey - Co-founder and CEO of Whole Foods. He is spearheading a business movement that calls for a more "conscious" capitalism- companies that focus on "higher purpose" will ultimately be the most profitable for shareholders. www.wholefoodsmarket.com

  60. Joel Makower - Voice on business, the environment, and the bottom line. He has helped a wide range of companies align environmental responsibility with business success. His latest book is Strategies for the Green Economy. www.makower.com

  61. Edward Marshall - A Senior Partner in Organizational Leadership at the Center for Creative Leadership, based in Greensboro, NC. His work focuses on cultural transformation in national and global businesses and organizations, and working with senior executives to develop leadership strategies to address business challenges. Mr. Marshall’s trust work focuses on creating and coaching collaborative executive teams. His latest book is Building Trust at the Speed of Change. www.ccl.org

  62. Paula Marshall - CEO of the Bama Companies, Deming Philosopher, Baldrige Award Winner, and author Finding The Soul of Big Business, that deals with changing the American business model to incorporate more humanistic processes and trust in the workplace. www.bama.com

  63. Michael Maslansky - Author of The Language of Trust and advisor to organizations such as PepsiCo, eBay and the Financial Services Roundtable on trust-related communication. www.languageoftrust.com

  64. Liz Maw - Executive Director Net Impact, an international nonprofit organization with a mission to inspire, educate and equip individuals to use the power of business to create a more socially and environmentally sustainable world. www.netimpact.org

  65. Nell Minow - Editor and Co-Founder of The Corporate Library. Ms. Minow was named one of the 20 most influential people in corporate governance by Directorship magazine in 2007 and was dubbed "the queen of good corporate governance" by BusinessWeek Online in 2003. www.thecorporatelibrary.com

  66. Philip Mirvis - Organizational psychologist whose research and private consulting centers on large-scale organizational change and the impact of business on society. Author of The Cynical Americans (on public trust) and Beyond Good Company (on CSR). Research fellow Boston College. www.bc.edu

  67. Aneil Mishra - Author (with his wife Karen Mishra) of Trust is Everything – Become the Leader Others Will Follow, Professor and Director of Executive Education for the School of Human Resources and Labor Relations at Michigan State University. www.linkedin.com/in/aneilmishra

  68. Brian Moriarty - Adjunct Professor of Management Communications Darden School of Business and the Director at the Business Roundtable Institute for Corporate Ethics where he leads the Project on Public Trust in Business. www.corporate-ethics.org

  69. Dr. Sherwyn Morreale - Director of Graduate Studies in Communication at University of Colorado at Colorado Springs and one of three authors of Building the High Trust Organization: Five Key Dimensions of Trust. www.uccs.edu

  70. Indra Nooyi - Chairman and CEO of PepsiCo, in 2010 named Fortune's Most Powerful Woman in Business and received the FIRST International Award for Responsible Capitalism. www.pepsi.com

  71. Tom Peters - Credited with almost single handedly inventing the “management guru” industry. Co-authored In Search of Excellence. His most recent book, The Little Big Things: 163 Ways to Pursue Excellence. www.tompeters.com

  72. Barbara Porco - Director of Program Development at Fordham University and KPMG Educators Advisory Board-specializing in ethics in financial markets. www.fordham.edu

  73. Barry Posner - Professor of Leadership, Leavey School of Business, Santa Clara University, where he served for 12 years as Dean. He is the co-author of 10 leadership books, including the award-winning and best-selling book The Leadership Challenge and active workshop facilitator and keynote speaker around the globe. www.scu.edu

  74. Frederick Reichheld - Bain Fellow and Founder of Bain's Loyalty practice which helps clients achieve superior results through improvements in customer, employee, partner, and investor loyalty. His pioneering work has quantified the linkage between loyalty, profits, and growth. He wrote Loyalty Rules!: How Today’s Leaders Build Lasting Relationships. www.loyaltyrules.com

  75. Dennis & Michelle Reina (Ph.D’s) - Founders of the Reina Trust Building Institute, the pioneering thought leader in measuring, developing and restoring trust, and co-authors of Rebuilding Trust in the Workplace: Seven Steps for Renewing Confidence, Commitment and Energy. www.reinatrustbuilding.com

  76. James P. Rogers - Chairman and CEO of Eastman Chemical Company. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.eastman.com

  77. Mark C. Rohr - Chairman and CEO, Albemarle This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.albemarle.com

  78. Judith Samuelson - Executive Director Business and Society Program, Aspen Institute. A leading public policy advocate with a background in business, public-private partnerships, philanthropy. Her work focuses on the role and impact of business in society, and strategies to align business, and business schools, with the long term health of society. www.aspenBSP.org

  79. Jeffrey Seglin - Associate Professor at Emerson College, Tribune Media ethics columnist, former NY Times ethics columnist, and ethics fellow at the Poynter Institute for Media Studies. www.jeffreyseglin.com

  80. Dov Seidman - Founder and CEO of LRN, a company that helps businesses develop ethical corporate cultures and inspire principled performance, and pioneer around the idea that the most principled businesses are the most profitable and sustainable. He is the author of HOW: Why HOW We Do Anything Means Everything…in Business (and in Life). www.lrn.com

  81. Dr. Pamela Shockley-Zalabak - Chancellor and Professor of Communication at the University of Colorado at Colorado Springs. One of three authors of Building the High Trust Organization: Strategies for Supporting Five Key Dimensions of Trust. www.uccs.edu

  82. Tony Simons - Author of The Integrity Dividend: Leading by the Power of Your Word, Associate Professor at Cornell and President of Integrity Dividend LLC, where he teaches people, groups and companies how to excel through integrity. www.integritydividend.com

  83. Aman Singh - Vault.com's Senior Editor, Corporate Responsibility and author of Vault's CSR blog: In Good Company. Formerly with The Wall Street Journal, Singh is a contributing blogger for Forbes CSR blog and focuses on corporate responsibility, sustainability practices, diversity & women leadership in the workplace. www.vault.com/wps/portal/usa/csr

  84. Raj Sisodia - Professor of strategic marketing for over twenty five years, one of the founders of the Conscious Capitalism movement and author of Firms of Endearment. www.bentley.edu www.consciouscapitalism.org

  85. Martin Smith - Co-founder Just Means, the world's leading source of information and connections for people doing business better. www.justmeans.com

  86. Andrew Sobel - Leading authority on client relationships and client loyalty. Author of All for One: 10 Strategies for Building Trusted Client Partnerships—voted one of the top 10 professional services sales and marketing books of the decade. www.andrewsobel.com

  87. Frank Sonnenberg - Marketing strategist and founder of Sonnenberg & Partners. Author of over 300 articles and three books including Managing with a Conscience: How to Improve Performance Through Integrity, Trust, and Commitment. Industry Week selected it as one of the top ten business books of the year. www.franksonnenbergonline.com

  88. John Spence - Leading authority in the areas of Strategic Thinking, High-Performance Teams, Advanced Leadership Development, and Delivering Consistently Superior Customer Service. Author of Awesomely Simple-essential business strategies for turning ideas into action. www.johnspence.com

  89. Dave Stangis - Vice President, CSR/Sustainability at Campbell Soup Company. Responsible for designing and leading Campbell’s overarching CSR/Sustainability strategy. He heads a global CSR Network organization and oversees the development of CSR and Sustainability goals, policies, programs, engagement and reporting for the company. www.campbellsoupcompany.com/csr

  90. Robert Sutton - Professor of Management Science and Engineering at Stanford. Author of the bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t, and Good Boss, Bad Boss: How to Be the Best…and Survive the Worst. www.bobsutton.net

  91. Jeffrey Swartz - CEO Timberland. Sustainability is how Timberland does business. For example, it was the first company to use recycled tires to make the soles of footwear. www.timberland.com

  92. Richard K. Templeton - Chairman, President and CEO of Texas Instruments. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.ti.com

  93. Alice Tepper Marlin - Pioneer in corporate social responsibility, starting with a Peace Portfolio in 1968 and culminating today in the establishment of Social Accountability International (SAI), the pre-eminent global social standards organization that developed the SA8000® certification standard for decent work. Also the author of the 1988 bestseller Shopping for a Better World. www.sa-intl.org

  94. Robert J. Thomas - Executive Director of the Accenture Institute for High Performance. Expert and advisor in global business leadership, he has published seven books in this field including Geeks and Geezers, Crucibles of Leadership and The Talent Powered Organization. www.accenture.com

  95. Jonathan Tisch - Author of Citizen You: Doing Your Part to Change the World is co-chairman of the Board and a member of the office of the President of Loews Corporation, and is Chairman and CEO of its subsidiary, Loews Hotels. www.citizenyou.org

  96. Eric Uslaner - Professor of Government and Politics at the University of Maryland-College Park, where he has taught since 1975, and author of The Moral Foundations of Trust. Eric is also the author of Corruption, Inequality, and the Rule of Law (Cambridge University Press, 2008; Japanese and Chinese translations forthcoming) and Segregation and Mistrust (under advance contract to Cambridge University Press). www.umd.edu

  97. Mike Wallace - Director, Global Reporting Initiative - Focal Point USA at Global Reporting Initiative, has almost 20-years experience guiding corporations, government agencies and non-governmental organizations (NGOs) on sustainability strategies, and is a regular speaker, writer and contributor on sustainability. bit.ly/USFPSite

  98. Toby Webb - Founder of a business intelligence company called Ethical Corporation. Since 2001 EC has produced www.ethicalcorp.com, a printed magazine, conferences, training, workshops, and research/briefings on business ethics, corporate responsibility and sustainability.

  99. Myron Wentz, PhD - Founder and Chairman, USANA Health Sciences, Inc. This company is among the “Top 10” most trustworthy according to Trust Across America’s™ 2010 Audit. www.usana.com

  100. Robert Whipple - "The TRUST Ambassador" is a nationally recognized consultant, author and teacher, and an expert at helping organizations build higher levels of TRUST. Author of three books including, Leading with Trust is like Sailing Downwind. www.leadergrow.com