Jun
10
Charles Green, founder of Trusted Advisor Associates issued a white paper yesterday summarizing the results of their Trust Quotient Quiz that has been taken by over 12000 people. It’s an interesting paper. Here are some of the highlights:
Women rated themselves as just slightly more trustworthy than men.
Higher scoring industries include medical care, retail, banking, real estate and consulting.
We tend not to trust those who seem erratic or inconsistent.
Skill mastery and knowledge don’t seem to help in building trust.
Trust CAN be taught.
Listening and empathizing are more important in building trust than an advanced degree.
For the complete white paper, click here: Read full paper
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