Would you visit a shoe store without giving the salesperson your shoe size, color or the style you are seeking and expect to leave with shoes that fit properly and meet your needs?
At Trust Across America we often receive the following inquiry:
Do you have a questionnaire or a tool, to detect the level of trust in an organization? Share on XAnd every time, I respond with “What are you trying to measure or detect?”
Similar to shoes, trust is not a “one size fits all” proposition. These are just a sampling of the trust assessment choices available to organizations, and most have their own tool and/or assessment mechanism:
- Self-trust- see Rosenberg self esteem scale
- Propensity to trust- see this assessment
- Individual trustworthiness- take the Trust Quotient Assessment from Trusted Advisor Associates
- Internal trust including trust among team members, between teams, and trust between leaders and employees- see the Team Trust Index from Stephen M.R. Covey
- Organizational trustworthiness- see Trust Across America’s FACTS® Framework and the Trust Across America Corporate Integrity Monitor
- Public perceptions of institutional trust- see Edelman Trust Barometer
- Stakeholder trust- see the Conant Leadership Flywheel
In most organizations trust is taken for granted, and maybe it’s because of the mistaken belief that “one size DOES fit all.” After all, most leaders think:
- Trust is intangible
- Trust can be taken for granted
- Trust has no impact on the bottom line.
And perhaps the greatest obstacle to trust…. many leaders have never thought about the word “trust” or considered how it might impact business success. We hope these tools will help change that mindset.
Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.
For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder
Barbara@trustacrossamerica.com
You may also join our Constant Contact mailing list for updates on our progress.
Purchase our books at this link
Copyright 2017, Next Decade, Inc.
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