Archive

Posts Tagged ‘Board of Directors’

Aug
19

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Late last year Trust Across America-Trust Around the World  published the first in a planned series of award-winning books.  TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-SuitesIn this book, sixty experts have joined forces to offer 100 strategies.

Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.

This nineteenth essay brings advice from Linda Fisher Thornton, the CEO of Leading in Context LLC.  Linda is an authority on the future of ethical leadership, and writes and speaks about how to bring out the best in people and organizations through proactive ethical leadership. She is the author of 7 Lenses: Learning the Principles and Practices of Ethical Leadership, a clear guide to proactive ethical leadership.  In addition to consulting and writing, Linda serves as Adjunct Assistant Professor of Leadership for The University of Richmond School of Professional and Continuing Studies. Her website is LeadinginContext.comLinda is also a 2014 Top Thought Leader in Trustworthy Business and a member of the Alliance of Trustworthy Business Experts.

 

Effective CEOs and Boards Proactively Manage Business Integrity

Just handling problems as they arise isn’t enough. The Conference Board calls being proactive about business integrity and compliance critical for senior management, and even more so for boards of directors. If we manage corporate integrity based on reacting to problems, by the time we react, the problems are usually very difficult to manage. Being proactive about corporate integrity keeps CEOs and Boards focused on prevention and not cleanup. Deloitte Corporate Governance finds that an effective board proactively sets the standards and monitors integrity inside and outside of the boardroom. Deloitte’s recent publication “Integrity in the Boardroom. What Does it Really Mean?” offers an integrity oversight model.

 

I hope you have enjoyed this next sneak peak into our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.

And for those who want to catch up on the series, a quick reference on what’s been covered so far this month:

August 1: There’s a Reason Why We Call Them Trustees explains why being an “absentee landlord” doesn’t work.

August 2: Kill the Evening Before Dinner and take a small group of front line employees to dinner instead.

August 3: In Head of Business- Hope for the World we introduce the Winston “V” Model.

August 4: Reputation vs. Trust and why leaders should care more about the latter.

August 5: C-Suite Must Speak With a V.O.I.C.E. of Trust, a new communications model.

August 6: It Ain’t What You Do (It’s the Way You Do It) discusses an organization’s core values and traits.

August 7: Superficial CEOs and Their Boards talks about the fiduciary responsibility of board members.

August 8: Headline: Be the Leaders Others Will Follow we learn about consistency between actions and words.

August 9: Towards a Mindset for Corporate Responsibility requiring a shift in mindset on the part of boards.

August 10: Warning: Don’t Drown in the Slogan Swamp explores the (mis)use of slogans in corporate America.

August 11: Trust in the Boardroom in creating competitive advantage.

August 12: Three Ways to Build Trust  and organization that are blind to the dialogue.

August 13: Lead from the Front explains why it’s important to remove the filters between leaders and employees.

August 14: Building Trust For Boards & C-Suites and why published scientific evidence is important.

August 15: (Trust) Communication & the Hiring Process discusses engaging employees in the decision.

August 16: CEO Tip: Trust Your Board as Your Ally emphasizes the importance of trusting partnerships.

August 17: The Culture is the Secret Sauce that must bubble down from the Boardroom to the Mailroom

August 18: Trust & Strategy Thinking reminds us that it is hard to trust when you cannot relate.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

PrintND Trust CEO cvr 140602-ft

Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com

Copyright © 2014, Next Decade, Inc.

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Aug
16

TAA_R2_EDIT-CS3

 

Late last year Trust Across America-Trust Around the World  published the first in a planned series of award-winning books.  TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-SuitesIn this book, sixty experts have joined forces to offer 100 strategies.

Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.

This sixteenth essay marks the midpoint in our series and brings advice from Bob Vanourek, the former CEO of five firms from a start-up to a billion dollar NY stock exchange turnaround. He is the co-author of the award-winning book Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations. He is one of Trust Across America’s Top 100 Thought Leaders in Trustworthy Business Behavior and serves on its Steering Committee.  Bob’s website is www.triplecrownleadership.com 

 

CEO Tip: Trust Your Board as Your Ally

Some CEOs and boards have close, trusting partnerships that serve them and their firms extremely well. They are in my experience the minority.

Most CEOs I have met see the board as a group they need to “manage,” a dinner and meeting they need to prepare for, taking preciously valuable time away from running the business, which is the CEO’s real job. To many CEO’s, the board
is tolerated, professionally and courteously of course, but a group relatively uninformed about how hard it is to really run the business.

The time spent preparing for board meetings is huge. Staff reports prepared; rehearsals of PowerPoint presentations; after-meeting meetings to decipher what the board now wants and what to do to get ready for the next session.

What’s the solution? A change in attitude involving trust.

Boards no longer merely monitor the activities of a CEO and a firm. They can and should lead certain functions for the firm from defining the desired culture to involvement in strategy development. They can be a sounding board for the CEO on the lonely, difficult decisions he or she sometimes faces, especially in a time of crisis.

But this mind-flipping attitude change can only be based on the board and CEO viewing each other as trusted allies.

CEO tip: Trust your board as your ally. By trusting them more, they will trust you more, and performance will improve.

 

I hope you have enjoyed this next sneak peak into our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.

And for those who want to catch up on the series, a quick reference on what’s been covered so far this month:

August 1: There’s a Reason Why We Call Them Trustees explains why being an “absentee landlord” doesn’t work.

August 2: Kill the Evening Before Dinner and take a small group of front line employees to dinner instead.

August 3: In Head of Business- Hope for the World we introduce the Winston “V” Model.

August 4: Reputation vs. Trust and why leaders should care more about the latter.

August 5: C-Suite Must Speak With a V.O.I.C.E. of Trust, a new communications model.

August 6: It Ain’t What You Do (It’s the Way You Do It) discusses an organization’s core values and traits.

August 7: Superficial CEOs and Their Boards talks about the fiduciary responsibility of board members.

August 8: Headline: Be the Leaders Others Will Follow we learn about consistency between actions and words.

August 9: Towards a Mindset for Corporate Responsibility requiring a shift in mindset on the part of boards.

August 10: Warning: Don’t Drown in the Slogan Swamp explores the (mis)use of slogans in corporate America.

August 11: Trust in the Boardroom in creating competitive advantage.

August 12: Three Ways to Build Trust  and organization that are blind to the dialogue.

August 13: Lead from the Front explains why it’s important to remove the filters between leaders and employees.

August 14: Building Trust For Boards & C-Suites and why published scientific evidence is important.

August 15: (Trust) Communication & the Hiring Process discusses engaging employees in the decision.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

PrintND Trust CEO cvr 140602-ft

Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com

Copyright © 2014, Next Decade, Inc.

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Aug
15

TAA_R2_EDIT-CS3

 

Late last year Trust Across America-Trust Around the World  published the first in a planned series of award-winning books.  TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-SuitesIn this book, sixty experts have joined forces to offer 100 strategies.

Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.

This fifteenth essay in our series brings advice from Lea Brovedani the President of Sagacity Consulting. Lea’s work focuses on trust through the lens of Emotional and Social Intelligence in business and education. Her book TRUSTED – A Leaders Lesson was published in March 2013. She is a preferred partner with 6 Seconds, a Professional Speaker who travels throughout North America and a master facilitator delivering Train the Trainer programs.

Communication and the Hiring Process

If you want employees to trust the new leader they need to be involved with the hiring. (Article by Dr. Dana Ardi)

Employees should be given as much information as possible on what is happening during the hiring in the C-suite. Yet there are times when every decision can’t be shared, but even that needs to be communicated. Share what you can when you can, and also explain why you can’t.

Listen to what employees have to say. If they have made suggestions that were ignored let them know why. If you don’t, the message that is sent is “I don’t trust or like the quality of your input.” Share why you chose not to follow their advice, whatever the reason.

Communication is an essential skill for trusted leaders and for board members. Communicate that you care by listening and talking to people. Be consistent in the message, committed to communicate not once but until there is understanding and competence in how the message is delivered.

 

I hope you have enjoyed this next sneak peak into our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.

And for those who want to catch up on the series, a quick reference on what’s been covered so far this month:

August 1: There’s a Reason Why We Call Them Trustees explains why being an “absentee landlord” doesn’t work.

August 2: Kill the Evening Before Dinner and take a small group of front line employees to dinner instead.

August 3: In Head of Business- Hope for the World we introduce the Winston “V” Model.

August 4: Reputation vs. Trust and why leaders should care more about the latter.

August 5: C-Suite Must Speak With a V.O.I.C.E. of Trust, a new communications model.

August 6: It Ain’t What You Do (It’s the Way You Do It) discusses an organization’s core values and traits.

August 7: Superficial CEOs and Their Boards talks about the fiduciary responsibility of board members.

August 8: Headline: Be the Leaders Others Will Follow we learn about consistency between actions and words.

August 9: Towards a Mindset for Corporate Responsibility requiring a shift in mindset on the part of boards.

August 10: Warning: Don’t Drown in the Slogan Swamp explores the (mis)use of slogans in corporate America.

August 11: Trust in the Boardroom in creating competitive advantage.

August 12: Three Ways to Build Trust  and organization that are blind to the dialogue.

August 13: Lead from the Front explains why it’s important to remove the filters between leaders and employees.

August 14: Building Trust For Boards & C-Suites and why published scientific evidence is important.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

PrintND Trust CEO cvr 140602-ft

Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com

Copyright © 2014, Next Decade, Inc.

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Aug
02

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Late last year Trust Across America-Trust Around the World  published the first in a planned series of award-winning books.  TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-SuitesIn this book, sixty experts have joined forces to offer 100 strategies.

Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.

Yesterday’s post…. There’s a Reason Why We Call Them Trustees discussed why being an “absentee landlord” doesn’t work.

The second essay in our series was written by Robert Galford, Managing Partner of the Center for Leading Organizations and a Leadership Fellow in Executive Education at Harvard’s Graduate School of Design. He is the co-author of The Trusted Advisor, The Trusted Leader, and Your Leadership Legacy. He is on the Faculty of the National Association of Corporate Directors, and is Chair of the Compensation and Governance Committee on the Board of Directors of Forrester Research. He is also a member of the Alliance of Trustworthy Business Experts (ATBE) and has been named a 2014 Top Thought Leader in Trustworthy Business by Trust Across America-Trust Around the World.

Kill the Evening Before Dinner

My friend Ken Daly, the CEO of the National Association of Corporate Directors, speaks frequently and passionately about the “asymmetry of information” as one of the biggest issues facing those of us in Board and executive roles. Think about it: where do we get our information on how well the organization is doing, or what it’s doing, or what it’s really like to work there? How much of our information do we get first-hand, compared to how much we receive in reports, summaries, or PowerPoint presentations? How do we, as senior executives and/or directors (especially those of us who serve as independent, outside directors) ensure that our judgments are well founded, based on complete pictures, and rooted in realities we personally understand?

Here are three proven things one can do as part of the effort against asymmetry, which, by any other name, is integral to the effort to build trust:

  1. Kill the “evening-before” executive team or board dinner. Instead, take a small group of front-line or mid-level employees to dinner in an informal setting, without the presence of other corporate executives. People are forthcoming, thoughtful, and engaging (to say nothing of appreciative).
  2. Sign up for those “Google Alerts” or other independent news alerts to keep abreast of what others are saying or hearing or reading about the organization.
  3. See the entity through the eyes of a new employee, be it via sitting quietly through a live new-employee orientation or its online equivalent.

Many more ideas at What Better Director’s Do.

I hope you have enjoyed this next sneak peak into our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

PrintND Trust CEO cvr 140602-ft

Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com

Copyright © 2014, Next Decade, Inc.

 

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Aug
01

TAA_R2_EDIT-CS3

 

 

Late last year Trust Across America-Trust Around the World  published the first in a planned series of award-winning books.  TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-Suites. In this book, sixty experts have joined forces to offer 100 strategies.

Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.

We begin our series with advice from David A. Shore, PhD, a former associate dean of the Harvard School of Public Health, and the founding director of Harvard’s Trust Initiative; and his colleague Jona Raasch, CEO, The Governance Institute (TGI), a division of NRC, a member based organization with 1000+ healthcare organization membership.

There is a Reason Why We Call Them “Trustees”

To a large extent, the long-term success of an organization depends on a trusting relationship between the board and executive management. On the one hand, boards must allow management teams enough flexibility to run day-to-day operations, while at the same time, ensuring appropriate oversight. When boards stray into operations and away from policy it is often for two main reasons: 1) they pursue what is most familiar to them, and 2) they lose trust in the CEO. Sadly, this loss of trust occurs more frequently than one might expect.

While oversight is central to everything boards do, here in lies the rub and the potential trust buster. Boards engage in oversight by monitoring decisions and actions to ensure they conform to policy and produce intended results. A board’s responsibility is oversight, and yet board members are infrequently on-site. We know that trust is built around the twin towers of competence and conscience. A competent executive management team is an expectation of all boards. Therefore, you build very little trust just by being competent. When it comes to building trust, conscience is where the equity lies. Conscience is how you behave when no one is looking. By virtue of their role as “absentee landlords,” board members are rarely “looking.” For a detailed analysis of board member meeting and committee activity in one industry, see: The Governance Institute’s 2013 Biennial Survey of Hospital and Health Systems.

I hope you have enjoyed this first sneak peak into the trust treasures contained in our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

PrintND Trust CEO cvr 140602-ft

Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com

Copyright © 2014, Next Decade, Inc.

 

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