Trust Across America-Trust Around the World™

It’s almost Week #3 of 2016. How many readers took the advice of Kouzes & Posner on building organizational trust in Week #1 or of Bob Vanourek in Week #2?

This is the third article in a series of weekly ideas to elevate trust in your organization, pulled from our third annual 2016 Trust Poster, 52 Ideas That You Can Implement to Build Trust.

This idea is offered by yours truly (Barbara Brooks Kimmel), the CEO and cofounder of Trust Across America-Trust Around the World. 

Agree on a set of core values, practice and reinforce them daily

Or, as Peter Drucker said, “the enterprise must have simple, clear, and unifying objectives.”

 Moving towards a trust-based business strategy requires the following steps:

• First, the Board of Directors, then the CEO with C-Suite support must acknowledge and embrace the importance of building trust. The business case has been made but the vast majority of organizations continue to ignore it.
• Regularly communicating the values and culture.
• Mandating and ensuring that those values are meeting the long-term needs of all internal and external stakeholders and across all silos- shareholders, employees, customers, suppliers, community, etc.
• Always “walking the talk.”

If you are looking for an example of a company that embraces its core values, look no further than Starbucks:

With our partners, our coffee and our customers at our core, we live these values:

• Creating a culture of warmth and belonging, where everyone is welcome.
• Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
• Being present, connecting with transparency, dignity and respect.
• Delivering our very best in all we do, holding ourselves accountable for results.

We are performance driven, through the lens of humanity.

If you currently hold a leadership position or aspire to be a trustworthy leader, remember that if leaders haven’t identified the organization’s values, it’s unlikely that trust can work its magic. And by the way, trustworthy leaders also ask the right questions!

The third week of 2016 starts soon! Be sure to spend some time on building trust.

Barbara Brooks Kimmel is the CEO & Cofounder of Trust Across America-Trust Around the World whose mission is to help responsible organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara also serves as editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Copyright 2016, Next Decade, Inc.

Trust is a holistic subject encompassing leadership, teamwork, crisis management, reputation management, risk, compliance, corporate responsibility and a host of interrelated components.

TRUST! Magazine’s 1st Anniversary issue brings together some of the best and the brightest service providers who are  working to advance the global cause of organizational trust.

Read more about the work they are doing at this link, the FREE fall issue of TRUST! Magazine.

If you are interested in advancing trust in your organization, I hope you choose to avail yourselves of these resources.

Barbara Brooks Kimmel, CEO & Cofounder Trust Across America-Trust Around the World

Access magazine here

What can we learn about trust from the great leaders, teachers, writers and philosophers?

JUST ABOUT EVERYTHING

Yogi Berra’s passing earlier this week struck a chord both close to home and around the world. To many he was a prolific philosopher, a practical joker and an “all American” kind of guy.  Something you might not know about Yogi Berra…he was an avid hockey fan. As a teenager, his son played for a rival team to my high school alma mater and Yogi never failed to make a game. Humble and always with a smile is how I will remember him. 

This article pulls together fifteen of Yogi Berra’s most inspiring quotes. Regardless of your role in life- a parent, teacher, coach, business, religious or military leader, the following contain many messages about character, competence and consistency, the key ingredients in building trust.

1. “It ain’t the heat, it’s the humility.”
2. “I tell the kids, somebody’s gotta win, somebody’s gotta lose. Just don’t fight about it. Just try to get better.”
3. “You can observe a lot just by watching.”
4. “We made too many wrong mistakes.”
5. “90% of the game is half mental.”
6. “If you can’t imitate him, don’t copy him.”
7. “If the world were perfect, it wouldn’t be. ”
8. “Pitching always beats batting — and vice-versa.”
9. “When you come to a fork in the road take it.”
10. “It’s tough to make predictions, especially about the future.”
11. “You have to give 100 percent in the first half of the game. If that isn’t enough, in the second half, you have to give what’s left.”
12. “If you ask me anything I don’t know, I’m not going to answer.”
13. “You’ve got to be very careful if you don’t know where you’re going, because you might not get there.”
14. “It’s not too far; it just seems like it is.”
15. “Love is the most important thing in the world, but baseball is pretty good, too.”

My favorites are #1, #7, and #15. How about yours? Want to read more from this series? We recently highlighted some of the best quotes on building trust from:

•  John Wooden
•  John C. Maxwell
•  Zig Ziglar
•  Mahtma Gandhi
•  Dr. Seuss  (for Mother’s Day)
•  George Bernard Shaw
•  Military Leaders (for Memorial Day)
•  Napoleon Hill
•  Deepak Chopra 
• Quotes for fathers, from fathers and about fathers (for Father’s Day)
• Peter Drucker
• Jim Kouzes and Barry Posner
• Elie Wiesel for the Jewish New Year

Barbara Brooks Kimmel is the CEO & Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara also servers as editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Help us continue our work in organizational trust by purchasing our award-winning books

at this link.

Copyright 2015, Next Decade, Inc.

What can we learn about trust from the great leaders, teachers, writers and philosophers?

JUST ABOUT EVERYTHING

This week, in celebration of  the Jewish New Year, we turn our attention to the words of Elie Wiesel, a Jewish writer, professor and Nobel Laureate. A few years ago I was fortunate to meet him at a small gathering in New York City where he spoke about leadership, integrity and peace.

This article pulls together twenty of Elie Wiesel’s most inspiring quotes. Regardless of your role in life- a parent, teacher, business, religious or military leader, the following contain many messages about character, competence and consistency, the key ingredients in building trust.

1. “One person of integrity can make a difference.”
2. “For in the end, it is all about memory, its sources and its magnitude, and, of course, its consequences.”
3. “There are victories of the soul and spirit. Sometimes, even if you lose, you win.”
4. “Think higher, feel deeper.”
5. A person can almost be defined by his or her attitude toward gratitude.”
6. “Ultimately, the only power to which man should aspire is that which he exercises over himself.”
7. “Indifference is the sign of sickness, a sickness of the soul more contagious than any other.”
8. “Peace is our gift to each other.”
9. “Some stories are true that never happened.”
10. “Not all games are innocent. Some come dangerously close to cruelty.”
11. “Which is better, truth that is a lie or the lie that is truth?”
12. “Questions outlive the answers.”
13. “Certain things, certain events, seem inexplicable only for a time: up to the moment when the veil is torn aside.”
14. “A word is worth a thousand pictures.”
15. “Man’s strength resides in his capacity and desire to elevate himself, so as to attain the good.”
16. “…Those who know don’t talk and those who talk don’t know.”
17. “For the good of all, I say: Be careful, the brutality of the world must not be more powerful or attractive than love and friendship.”
18. “Neutrality helps the oppressor, never the victim.”
19. “Never again” becomes more than a slogan: It’s a prayer, a promise, a vow.”
20. “The silence of two people is deeper than the silence of one.”

My favorites are #8, #15, and #16. How about yours? Want to read more from this series? We recently highlighted some of the best quotes on building trust from:

•  John Wooden
•  John C. Maxwell
•  Zig Ziglar
•  Mahtma Gandhi
•  Dr. Seuss  (for Mother’s Day)
•  George Bernard Shaw
•  Military Leaders (for Memorial Day)
•  Napoleon Hill
•  Deepak Chopra 
• Quotes for fathers, from fathers and about fathers (for Father’s Day)
• Peter Drucker
• Jim Kouzes and Barry Posner

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Help us continue our work in organizational trust by purchasing our award-winning books

at this link.

Copyright 2015, Next Decade, Inc.

Happy (post) Labor Day, a long weekend traditionally filled with barbecues and burgers.

Having spent many years living in the same community it’s been interesting to observe the polar opposite leadership “styles” of two competing businesses, the local butcher shops.

These are the “rules” established by Shopkeeper #1:

• No we will not skin your chicken
• No we will not cut steaks to order
• No we will not provide extra marinade
• No we will not break up that package of bratwurst

The list of “no’s is never ending and the butchers are usually (except for one) rude, pretending they have never seen you before.

And these are the “rules” established by Shopkeeper #2:

The customer is always greeted by a warm smile and usually by their first name, followed by a sincere interest in the family.  And ordering is a breeze.

• You want the chicken skinned, of course!
• You want the steak sliced thin, no problem!
• Take a jar of marinade on us.
• How many bratwurst do you want?

Is it any surprise that people line up to do business with Shopkeeper #2? What are his secrets? I know a few of them:

• The customer always comes first.
• Employees are paid well.
• Working hard and showing commitment will earn you a piece of his business.

Regardless of the kind of organization, the leader sets the tone. Core values are either established or they aren’t. Which kind of butcher are you? Will you skin the chicken?

In your opinion what is the bigger issue in your organization?

That’s the question we are asking in this month’s Trust Quest. Your response is important and it won’t take more than 30 seconds. Here’s the link:

bit.ly/1NBCp2W

Thank you so much for weighing in.

Barbara Brooks Kimmel, Executive Director, Trust Across America-Trust Around the World

What can we learn about trust from the great leaders, teachers, writers and philosophers?

JUST ABOUT EVERYTHING

This week we turn our attention to the words of Jim Kouzes and Barry Posner, coauthors of The Leadership Challenge, educators and management consultants. I have gotten to know Jim over the past several years, and he has recently been named one of our Lifetime Honorees as a Top Thought Leader in Trust. While many “talk trust,” Jim is one of just a small handful of people who “walks their talk.” 

This article pulls together twenty of Jim and Barry’s most inspiring quotes. Regardless of your role in life- a parent, teacher, business, religious or military leader, the following contain many messages about character, competence and consistency, the key ingredients in building trust.

1. “Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others.”
2. “The leader’s unique legacy is the creation of valued institutions that survive over time. The most significant contribution leaders make is not simply to today’s bottom line; it is to the long-term development of people and institutions so they can adapt, change, prosper, and grow.”
3. “There’s nothing more demoralizing than a leader who can’t clearly articulate why we’re doing what we’re doing.”
4. “Titles are granted, but it’s your behavior that earns you respect.”
5. “Find your voice by clarifying you personal values.”
6. “Leaders enlist others in a common vision by appealing to shared aspirations.”
7. “The best way to lead people into the future is to connect with them deeply in the present.”
8. “You can’t fast track your way to excellence.”
9. “Leaders don’t have to change history, but they do have to change “business as usual.”
10. “Leading by example is more effective than leading by command.” Unite your constituents around a common cause and connect with them as human beings.”
11. “Foster collaboration by promoting cooperative goals and building trust.”
12. “The leader merely coordinates and puts into action the wants and desires of the group.”
13. “People commit to causes, not to plans.”
14. “Living in a cave does not make you a geologist and simply being in a management position does not make you a great leader.”
15. “Leadership can’t grow in a culture that isn’t supportive of continuing development.”
16. “Say thank you. Let the other person know that you appreciate his or her feedback and that you can’t get any better without knowing more about yourself and how your actions affect others.”
17. “Leaders say YES.”
18. “The worst thing someone can do is to see a problem and think it is someone else’s responsibility.”
19. “The next time you see a problem and say “Why doesn’t someone do something about this?” take a look in the mirror and say instead, “I’ll be someone to do something about it.”
20. “Model the Way – Inspire a Shared Vision – Challenge the Process – Enable Others to Act – Encourage the Heart”

My favorites are #1, #11, #13 and #20. How about yours? Want to read more from this series? We recently highlighted some of the best quotes on building trust from:

•  John Wooden
•  John C. Maxwell
•  Zig Ziglar
•  Mahtma Gandhi
•  Dr. Seuss  (for Mother’s Day)
•  George Bernard Shaw
•  Military Leaders (for Memorial Day)
•  Napoleon Hill
•  Deepak Chopra 
• Quotes for fathers, from fathers and about fathers (for Father’s Day)
• Peter Drucker

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Copyright 2015, Next Decade, Inc.

What happens when a group of openminded trust, ethics and compliance experts meet for lunch to discuss the intersection of the three disciplines?

One of the tasks at hand was to create a visual representation of the functional interaction between compliance, ethics and trust in an organization.

Copyright (c) 2015, Next Decade, Inc.

What does this mean?

Compliance: While organizations require compliance as a minimum “rule setting/obeying standard,” compliance does not necessarily have an ethics OR a trust mandate. Compliance is merely the starting point, not the end. In fact, it can be trust’s worst enemy when it is assumed that compliance encompasses trust and ethics. Compliance is regulated while ethics and trust are voluntary. In most companies, this distinction is not made and the C&E Officer is usually an attorney who simply enforces the “laws.” He or she may have no understanding of ethics, let alone trust.

Ethics: The “character” component of trust is ethics, and unlike compliance, it is a personal choice. It’s the individual and organizational value system that must be debated, decided and set in place by the Board of Directors, not the CEO.  A Chief Ethics Officer, not a C&E Officer, is the distiller of these values. He or she need not be an attorney. So what role does trust play? Unfortunately, both individuals and organizations can be “ethical” without being trustworthy because there are two more attributes that must be present for trust to flourish.

Trust: In order for an individual or organization to be trustworthy it must, at a minimum exhibit not only character (ethics) but competence and consistency in all internal and external relationships. “High trust” companies understand the distinction between compliance, ethics and trust. Going beyond compliance and ethics by adding the trust component results in:

• Less need/emphasis on compliance and it’s oppressive laws and regulations
• Greater employee satisfaction and lower turnover
• Faster decision-making and innovation
• Less risk and fewer crises
• Better relationships not only with customers but all stakeholders
• A happier workplace
• Higher profitability

Companies that understand the distinctions described above and embrace trust as a business imperative are beginning to hire Chief Trust Officers (CTrO), and for good reason(s). They are the “keepers of the golden ticket,” and perhaps the organization’s most valuable employee.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She runs the world’s largest membership program for those interested in the subject. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Copyright 2015, Next Decade, Inc.

What can we learn about trust from the great leaders, teachers, writers and philosophers?

JUST ABOUT EVERYTHING

This week we turn our attention to the words of Peter Drucker, an author, educator and management consultant who was hailed by Business Week as the “man who invented management.”  This article pulls together twenty of his most inspiring quotes. Regardless of your role in life- a parent, teacher, business, religious or military leader, the following contain many messages about character, competence and consistency, the key ingredients for building trust.

1. “To do the most good requires saying no to pressures to stray, and the discipline to stop doing what does not fit.”
2. “Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.”
3. “Whenever you see a successful business, someone once made a courageous decision.”
4. “Every enterprise requires commitment to common goals and shared values. Without such commitment there is no enterprise; there is only a mob. The enterprise must have simple, clear, and unifying objectives. The mission of the organization has to be clear enough and big enough to provide common vision. The goals that embody it have to be clear, public, and constantly reaffirmed. Management’s first job is to think through, set, and exemplify those objectives, values, and goals.
5. “Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.”
6. “Rank does not confer privilege or give power. It imposes responsibility.”
7. “People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.”
8. “Leadership is not magnetic personality, that can just as well be a glib tongue. It is not “making friends and influencing people”, that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.”
9. “A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.”
10. “1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?”
11. “The focus on contribution by itself supplies the four basic requirements of effective human relations: communications; teamwork; self-development; and development of others.”
12. “Many brilliant people believe that ideas move mountains. But bulldozers move mountains; ideas show where the bulldozers should go to work.”
13. “Meetings are by definition a concession to deficient organization For one either meets or one works. One cannot do both at the same time.”
14. “Gentlemen, I take it we are all in complete agreement on the decision here.” Everyone around the table nodded assent. “Then,” continued Mr. Sloan, “I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.”
15. “plan, organize, integrate, motivate, and measure.”
16. “Management is doing things right; leadership is doing the right things.”
17. “If you want something new, you have to stop doing something old”
18. “The most important thing in communication is to hear what isn’t being said.”
19. “Efficiency is doing the thing right. Effectiveness is doing the right thing.”
20. “The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.”

My favorites are #4, #6, #16 and #20. How about yours? 

Want to read more from this series?

We recently highlighted some of the best quotes on building trust from:

•  John Wooden
•  John C. Maxwell
•  Zig Ziglar
•  Mahtma Gandhi
•  Dr. Seuss  (for Mother’s Day)
•  George Bernard Shaw
•  Military Leaders (for Memorial Day)
•  Napoleon Hill
•  Deepak Chopra 
• Quotes for fathers, from fathers and about fathers (for Father’s Day)

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Copyright 2015, Next Decade, Inc.

In most companies trust is taken for granted until a crisis threatens earnings and subsequent shareholder loyalty. And because it’s not regulated, most CEOs ignore the word “trust” completely. Just ask any CEO how trustworthy they think their company is, and depending on the route they took in their ascent through the ranks, these are the responses you will most likely receive:

• The College Sports Team Captain:  “Trust is an outcome of wins over losses.”
• The Chief Marketing/Communications Officer: “Trust is gained or lost according to the message we deliver.”
• The Military Officer: “Trust is a product of strong teams.”
• The Milton Friedman follower: “Our quarterly earnings are growing so we are trusted by our shareholders.”
• The Chief Compliance Officer: “If we abide by the regulations, we are trustworthy.”
• The General Counsel: “If we don’t break any laws, we are trustworthy.”
• The Chief Financial Officer: “Our level of trust is measured in our income statement and balance sheet.”
• The Investment Banker: “We benchmark our trust against our competitors.”

If all these definitions are correct, then why are the levels of trust so low, not only in corporate America but globally? The answer is simply, “The definitions are wrong.”

Fortunately some leaders, and their Boards have tossed these “old school” siloed and limited definitions of organizational trust to the curb.  We are beginning to see the emergence of a new “class” of enlightened CEOs who are leading very differently and their companies are thriving.

• The Values Based Leader: We define trust according to how trustworthy I am viewed as a leader.
• The Trust Based Leader: We define trust through our leadership and organizational values, and how well we are meeting the needs of all our stakeholders- shareholders, employees, customers, suppliers, community, etc.

Trust begins with leadership that recognizes its value and embraces it as a long-term business strategy. Until leaders at both the Board and CEO level lose their “old school” definition and adopt a new one that works, trust will stagnate. CEOs will continue to extinguish the daily fires by hiring more compliance staff to meet the needs of the ever increasing regulations that are written as a result of low trust and trust violations. Sounds like a never-ending cycle of mistrust … and a short-term strategy at best.

I challenge all CEOs and Boards to lose their old definition of trust and replace it with one that works. Start by becoming a values based leader and trust will follow.

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also facilitates the world’s largest membership program for those interested in learning more about the subject. Barbara is the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 she was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Copyright 2015, Next Decade, Inc.

What can we learn about trust from the great leaders, teachers, writers and philosophers?

JUST ABOUT EVERYTHING

This week, and in recognition of Father’s Day we turn our attention to quotes from fathers, for fathers and about fathers.  Regardless of your role in life- a parent, teacher, business, religious or military leader, the following contain many messages about character, competence and consistency, the key ingredients for building trust.

1. “Being a role model is the most powerful form of educating…too often fathers neglect it because they get so caught up in making a living they forget to make a life.” John Wooden
2. “Fathers…it’s vital to exhibit a thoughtful balance between being a tough as nails disciplinarian and compassionate gentle patriarch to our families. Too much of one devastates relationships and too much of the other emasculates our ability to effectively lead. Our wives and children need the security and assurance of knowing that we can be both tough and tender. One side steel…the other side velvet. ~Jason Versey”
3. “The greatest mark of a father is how he treats his children when no one is looking.” Dan Pearce
4. “The quality of a father can be seen in the goals, dreams and aspirations he sets not only for himself, but for his family.” Reed Markham
5. “As fathers, we should have a desire to be active participants in our children’s lives.” Asa Don Brown
6. “(My father) didn’t tell me how to live; he lived, and let me watch him do it.” Clarence B. Kelland
7. “I believe that what we become depends on what our fathers teach us at odd moments, when they aren’t trying to teach us. We are formed by little scraps of wisdom.” Umberto Eco
8. “Dads. Do you not realize that a child is what you tell them they are? That people almost always become what they are labeled? Was whatever your child just did really the “dumbest thing you’ve ever seen somebody do”? Was it really the “most ridiculous thing they ever could have done”? Do you really believe that your child is an idiot? Because she now does. Think about that. Because you said it, she now believes it. Bravo.”  Dan Pearce
9. “His client needs him, he says. Needs him? But isn’t he needed at home?” Beth Kephart
10. “The strength of a man is in his character. A strong man is great man of wisdom who understands, his top priority is to his family.”  Ellen J. Barrier
11. “As a father, we need to actively listen.”  Asa Don Brown
12. “It has been said that as goes the family, so goes the world. It can also be said that as goes the father, so goes the family.”  Voddie T. Baucham Jr.
13. “My dad kept giving me “love pats.” Love pats are soft punches of encouragement that are administered on the knee, shoulder, and arm.”  Stephen Chbosky
14. “My father gave me the greatest gift anyone could give another person, he believed in me.” Jim Valvano
15. “One father is more than 100 schoolmasters.” George Herbert
16. “There’s no better cure for the fear of taking after one’s father, than not to know who he is.”  Andre Gide
17. “Spiritual fathers have influence over the lives of individuals. Patriarchs have influence over families. The devil has been able to destroy families because there is a lack of spiritual fathers and patriarchs.”  Sherry K. White
18. “There is no teacher equal to mother and there’s nothing more contagious than the dignity of a father.”  Amit Ray
19. “A father acts on behalf of his children by working, providing, intervening, struggling, and suffering for them. In so doing, he really stands in their place. He is not an isolated individual, but incorporates the selves of several people in his own self. Every attempt to live as if he were alone is a denial of the fact that he is actually responsible. He cannot escape the responsibility, which is his because he is a father. This reality refutes the fictitious notion that the isolated individual is the agent of all ethical behavior. It is not the isolated individual but the responsible person who is the proper agent to be considered in ethical reflection.”  Dietrich Bonhoeffer
20. “Listen, there is no way any true man is going to let children live around him in his home and not discipline and teach, fight and mold them until they know all he knows. His goal is to make them better than he is. Being their friend is a distant second to this.”  Victor Devlin

Did your father say or do something that encouraged you to lead with trust? Please share your story with us.

Want to read more from this series?

We recently highlighted some of the best quotes on building trust from:

•  John Wooden
•  John C. Maxwell
•  Zig Ziglar
•  Mahtma Gandhi
•  Dr. Seuss  (for Mother’s Day)
•  George Bernard Shaw
•  Military Leaders (for Memorial Day)
•  Napoleon Hill
•  Deepak Chopra

Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust, and runs the world’s largest membership program for those interested in the subject. She is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Our annual poster, 52 Weeks of Activities to Increase Organizational Trust is available to those who would like to support our work by making a small donation.

Did you know we have published 3 books in our award-winning TRUST Inc. series. They are yours when you join our Alliance.

Copyright 2015, Next Decade, Inc.