Posts Tagged ‘barbara kimmel’
Trust Across America-Trust Around the World’s free
2019 Calendar and Poster
provide ideas to start the trust discussion.
Will 2019 be the year when you become an enlightened leader?
Register to receive these tools via the home page of our website.
If you have any questions, comments or ideas, we are here to listen.
Copyright 2019, Next Decade, Inc.
You have been the victim of a major trust breach and you may not know it.
To how many of the following do you subscribe? If you are reading this, you certainly have an account with at least one of these services! Were you notified about the attacks that stole both your email address AND your password?
You can view the full list here. In total and as of this moment, 517,238,891 passwords have been exposed to data breaches.
Source: www.haveIbeenpwned.com
I was not aware of the magnitude of this problem until yesterday’s most recent “spoof” appeared in my inbox demanding a bitcoin ransom. I’ve received a few in the past, (after the first one it becomes less scary!) but this was different. Not only was it sent from my OWN email address, but it contained an old password that I had used to register for some of the services shown above.
Before you freak out about the next ransomware demand coming to your inbox, check this website to see if you’ve been “had.” Chances are you have, and it’s time to stop using the same old passwords.
Barbara Brooks Kimmel is an award-winning communications executive and the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. A former consultant to McKinsey and many Fortune 500 CEOs and their firms, Barbara also runs the world’s largest global Trust Alliance, and is the editor of the award-winning TRUST INC. book series and TRUST! Magazine. In 2012 she was named one of “25 Women who are Changing the World” by Good Business International, and in 2017 she became a Fellow of the Governance & Accountability Institute. Barbara holds a BA in International Affairs and an MBA. Don’t forget to TAP into Trust!
For more information contact barbara@trustacrossamerica.com
Copyright(c) 2019, Next Decade, Inc.
In 2018 Trust Across America-Trust Around the World celebrated its 10th anniversary. We are a collaborative social enterprise whose mission is to help organizations build trust. Highlights of our progress can be reviewed on this timeline. As our programs expanded this past year, we attracted almost 300,000 global visitors to our website and over 30,000 professionals have joined our TAP movement.
While we will always be interested in connecting with others who share our vision, we must also remain committed to the most urgent “task at hand” which is building new tools to help our community move its work forward. We are “doers” not “talkers” and “doing” requires time, energy and focus.
As of January 15th, we will be sharing new content and original though leadership less frequently on social media and will be deleting many of our current connections. The bulk of our efforts will be directed to those in our community who are:
Click on any of the five links listed above to remain involved, or simply send me a note.
Best wishes to all for a 2019 filled with more trust, success and good health.
Barbara Brooks Kimmel, CEO & Cofounder, Trust Across America-Trust Around the World
Copyright 2019, Next Decade, Inc.
Around this time every year, the news “treats us” to the top leadership failures, and 2018 is certainly no exception. “The trust buck” certainly stopped on the CEO’s desk at Facebook, Uber and Theranos, to name just a few.
While the media may continue to believe that only “bad” sells, I launched Trust Across America-Trust Around the World more than ten years ago, with one objective of directing attention to the “good” because their stories rarely get told. Perhaps they are just too “good” to get air time, and just maybe the media is ignoring the stories that people want to hear.
This list is not about CEOs taking stands, feel good philanthropy, “check the box sustainability” or CSR projects, but rather about high integrity leaders who believe that a long-term holistically trustworthy strategy will positively impact ALL stakeholders.
(presented alphabetically)
Let’s celebrate these trustworthy leaders and their organizations. Let’s work together to continue to build organizational trust in 2019.
* Chip Bergh, Rose Marcario and David Reiling also appeared on this list in 2018.
Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.
For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder
Barbara@trustacrossamerica.com
You may also join our Constant Contact mailing list for updates on our progress.
In celebration of the 10th anniversary of Trust Across America-Trust Around the World, our global Trust Alliance “elves” have spent the year hammering away at new (and free) tools to elevate organizational trust in any organization regardless of size, location or industry.
We are happy to provide our readers with “12 days of organizational trust resources.”
This post has nothing to do with trust… well almost nothing
If I were stranded on a desert island and given one food choice it would be potatoes. Fortunately I can enjoy them in my kitchen, especially during Chanukah. Nothing spells “comfort food” quite like latkes! (And the house will retain the aroma for days).
Over the years I’ve experimented with all sort of recipes and have uncovered several “must dos” for the perfect crispy latke.
The ingredients:
Potatoes, onions, eggs, salt & pepper (no flour, no baking soda)
The secrets:
Have I missed any secrets? What’s yours?
Happy Chanukah! Merry Christmas!
Let’s work together to elevate trust in 2019.
And remember, actions speak louder than words.
Barbara Brooks Kimmel, CEO & Cofounder Trust Across America-Trust Around the World
Trust Across America’s FACTS® Framework: Fast Facts
(a summary of our 10th anniversary 46-page report “Trust & Integrity in Corporate America 2018” )
Introduction: Developed by a cross-silo multidisciplinary team, and in the wake of the financial crisis in 2008, the Framework evolved with the goal of creating a long-term model to reduce corporate risk and maximize profitability by measuring trust. With the assistance of professionals from leadership, compliance and ethics, governance, accounting, finance, HR, consulting, corporate social responsibility, ESG, sustainability, and other disciplines, FACTS® was finalized in 2010.
Methodology: Now in its 9th year, Trust Across America performs an independent annual analysis using its rigorous and unique FACTS® Framework. Companies do not participate, nor do they know they are being analyzed.
How we define trust: A byproduct of strong core values that are practiced and reinforced daily.
The FACTS® Framework:
The Framework incorporates proprietary metrics and measures the trust “worthiness” of public companies based on five equally weighted indicators that form the FACTS® acronym: Financial stability, Accounting Conservativeness, Corporate Integrity, Transparency & Sustainability. Additional screens may include but are not limited to fines and violations, percentage of women on the board, CEO pay ratios and tenure, employee reviews and news. Our analysis has never identified a “perfect” company. In fact, on our 1-100 scale, it is unusual for a company to score above an 80%. In 2018, 103 companies in the Russell 1000 scored a 70% or above. The full list is provided in our research report.
Measuring Outcomes and Impacts: On average, and over the long-term, the “Top 10″ most trustworthy public companies have outperformed the S&P 500 by over 25% since inception. In each of the six full years, the selected group has had a higher return than the S&P 500. (June, 2018)
Sector analysis: FACTS® data is sorted by sector and the following chart represents the sector rankings for the Russell 1000 for 2018. FACTS® uses Zacks Investment Research that divides date into 16 sectors. Others like S&P and Morningstar sometimes place companies in different sectors. For example, Zacks financial sector includes banks, insurance companies, REITS and brokerage firms, to name just a few.
Comparability: FACTS is a unique proprietary model measuring the trustworthiness of America’s largest (2000+) public companies. Other measurements of trust tend to be silo specific and qualitative, while FACTS® is quantitative and objective.
For more information: Barbara Brooks Kimmel, CEO & Cofounder
Barbara@trustacrossamerica.com
Copyright © 2018, Next Decade, Inc.
(A condensed version of this article first appeared on The FCPA Blog)
Recently, the newly appointed CEO of Novartis, Vas Narasimhan, announced that he would be linking employee bonuses to ethics as part of a strategy to rebuild the company’s reputation. Specifics of the scoring system were not divulged. This raises some interesting questions in the trust, ethics and compliance community. Among them, is it ethical to pay people to act ethically or is it a form of bribery? Will these bonuses elevate ethical behavior? What is the minimum “acceptable” behavioral standard to receive a bonus? We asked Trust Across America’s 12-member Trust Council to weigh in. Some of their best answers from both a macro and micro perspective, are provided below.
Ethics is a Company Wide Issue
At Datron, we spend a lot of time in the FCPA world as over 90% of our business is conducted outside the US. We find that ethics is a company wide issue that encompasses not only your employees but also any organization that represents us in the marketplace. We have not taken the route of rewarding ethical behavior at the employee level. We spend the money on training, both in the compliance area and in the “servant” leadership area to ensure that everyone understands the company mission, purpose and how our behaviors (values) are reflected in the work we do. In our multi-cultural company with over 80 representatives around the world we take compliance to all entities that interface with our customers at any level. This means that our annual FCPA training is required and annual anti-bribery statements are completed by both employees and our representative companies. In addition we require all of our representatives to hold current Trace International certifications. If these items are not completed as required we don’t do business with that organization and don’t let our employee interface with the customer.
In general I would recommend that leaders know what would work best for their organizations. I personally would not take the approach Novartis has taken just because paying money for a required behavior is too much like a bribe and I believe it sends the wrong message to the organization. It also says that it is ok to act unethically we just won’t provide you a bonus if you do. I think requiring behavior in accordance with the company values is a better long-term solution.
I believe that a focus on culture, understanding why it is important for the organization to conduct itself in accordance with it’s core values and spending training dollars to ensure this each and every day is a better investment than providing an annual bonus award. Art Barter
Influencing Human Behavior
This approach is a good idea for Novartis. We can’t change human nature—there will always be some unethical people. But we can influence human behavior. We influence human behavior through many means: education and training, personal examples and role models, good leadership, shared norms and values, rewards and punishments, and more. Good companies reward (or punish) employees with scoring systems for both achieving goals (results) and “how” those goals are achieved. Scoring a 1 on values and behavior at Novartis (1 = below expectations) makes an employee ineligible to receive a bonus and likely signals they may face demotion or termination. It is a realistic way to grab people’s attention that unethical behavior will no longer be tolerated at this firm. Bob Vanourek
Systematizing Ethical Practices
I applaud Novartis’ efforts to encourage and systematize ethical behavior. Behaving ethically should be the “ticket of admission” for even having a job, but many organizations don’t view it that way. Novartis is taking proactive steps to enforce consequences for salespeople who don’t meet expectations. Randy Conley
Innovation is Key
To determine the best ways to make progress on the trust, transparency and ethics road we have to innovate. To develop proven, repeatable and scalable strategies we all have to be bold enough to try. Novartis is trying. We don’t know the context or risk appetite they are working from so it is hard to objectively review their strategy. To innovate well we have to accept failure and partial successes, learn, pivot and go at it again. The fact that organizations are trying is, in my mind, the thing of value. They will engage in many critical conversations around this project and that dialogue with their employees, partners and board is priceless in the fight for ethics. Deb Krizmanich
Discussing Ethics
Ethical performance — good or bad — is an intrinsic aspect of organizational culture, While company value statements, codes of conduct and compliance training are essential components of an ethical culture, even more important is how organizations react to ethical dilemmas and lapses. When discussions about ethics are taboo, and individuals are rewarded for unethically achieved results, the culture quickly adapts to this reality without regard to official policy. In this respect, Novartis is on the right track by explicitly withholding rewards for employees who behave unethically. Even more telling will be whether discussion of ethics is normalized and unethical behaviors consistently derail careers at the company. Barton Alexander
Payments for Behaving Ethically
There is something prima facie anti-ethical about paying people money to behave ethically. If you have to be paid to be ethical, you’re not. And by reducing ethics to behavioral inducements, the system devalues the ethicality of all actions, regardless of their objective desirability. This reduces ethics to the category of compliance and sales quotas. Charles H. Green
The Devil is in the Details
Whether the Novartis plan is a good idea to resolve the ethical dry rot is debatable. The devil is in the details, but I would raise a caution flag. Essentially they are saying that meeting expectations or being a role model for ethical behavior will earn employees extra pay, while not meeting expectations means you get no extra pay, and it could lead to termination. I also do not agree that bringing in Klaus Moosmayer from Siemens to be the ethics tsar is going to make up for poor leadership at the top. Bob Whipple
A further Internet search of the Novartis bonus “plan” revealed the following “anonymous” comment:
This has been in place for over two years. Probably just touting this in the news because of all the recent violations. Reps don’t get an additional bonus. They have money withheld from each bonus period and if their manager sees fit and gives them a good rating, they may or may not get all the money back. So Novartis actually takes money and holds it for a year. Some reps get back more but a lot will actually get back less. The kicker is, they have to still be employed to get that money and it’s only paid out once a year and it’s supposed to be about values and behaviors but it’s still tied to sales.
The Trust Council jury is split with regard to the ethics of ethics bonuses. To be meaningful ethics and trust must remain a top-down strategy built from the inside out, and only then will they have a long-term impact on organizational reputation.
Trust Across America-Trust Around the World’s Trust Council is an invitation-only advisory group comprised of global business leaders and consultants from a broad cross section of industries and functions who are rotated through membership in our Trust Alliance. The Council serves for twelve months.
Barbara Brooks Kimmel is an award-winning communications executive and the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. A former consultant to McKinsey and many Fortune 500 CEOs and their firms, Barbara also runs the world’s largest global Trust Alliance, and is the editor of the award-winning TRUST INC. book series and TRUST! Magazine. In 2012 she was named one of “25 Women who are Changing the World” by Good Business International, and in 2017 she became a Fellow of the Governance & Accountability Institute. Barbara holds a BA in International Affairs and an MBA. Don’t forget to TAP into Trust!
For more information contact barbara@trustacrossamerica.com
October 17, 2018:
Trust Across America-Trust Around the World announces the Country Trust Index™, the first ranking of national trustworthiness
Today, the Carnegie Council is celebrating its 5th annual Global Ethics Day, with organizations, including TAA-TAW joining forces to recognize ethics as an essential societal imperative.
What better day to announce our new rankings, honoring countries that are putting their citizens first.
For almost ten years Trust Across America-Trust Around the World (TAA-TAW) has been tracking the trustworthiness of America’s largest public companies through a proprietary ranking framework called FACTS®. The Framework measures companies on five indicators of trust using independent third party data. Companies do not know they are being ranked, nor do they participate in our analysis. We recently published a 10th anniversary research report called “Trust & Integrity in Corporate America 2018” summarizing not only our findings, but those of over twenty major institutions who have been studying the impact of trust and ethics on business success.
Piggybacking on the release of our 2018 Trust Alliance Principles (TAP) this past spring TAA-TAW assembled a small global team of Trust Alliance members to advise on creating a similar ranking system for countries, using FACTS® as the framework, and aggregating the most current data from reputable third party providers. We identified fourteen indicators of societal trustworthiness including corruption, competition, reputation, sustainability, economic freedom, healthcare and women’s rights, to name just a few. The data was culled from global organizations including the World Bank, the Economist Intelligence Unit, The Heritage Foundation, The World Health Organization and Georgetown Institute for Women, Peace and Security. This comprehensive data collection and fact finding process allowed us to create the 2018 rankings. Almost seventy countries were analyzed with scores ranging from 66 to 1432. The lower the score, the higher the country ranked. Incomplete data precluded some countries from being included.
Switzerland wins by a landslide scoring a “66” and making the “top five” in ten of the fourteen categories. The country’s lowest score was in healthcare, ranking #20. After Switzerland, the scores took a relatively steep drop. The “Top 5” countries are listed in descending order:
The United States ranks #20 with a total score of 369, and a relatively poor showing in reputation, healthcare and safety.
Some of the countries trailing the Country Trust Index™ rankings include:
Saudi Arabia, Brazil, India, China, Russia and Nigeria.
While this index may reveal some surprises, similar to our FACTS® Framework ranking of public companies, it’s purpose is to highlight the “best in breed.” Whether one is thinking about or discussing companies or countries, elevating trust and ethics is a win/win for all stakeholders.
To view the full rankings please visit www.trustacrossamerica.com and click on the “Research” tab or access directly at this link.
Barbara Brooks Kimmel is an award-winning communications executive and the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. A former consultant to McKinsey and many Fortune 500 CEOs and their firms, Barbara also runs the world’s largest global Trust Alliance, and is the editor of the award-winning TRUST INC. book series and TRUST! Magazine. In 2012 she was named one of “25 Women who are Changing the World” by Good Business International, and in 2017 she became a Fellow of the Governance & Accountability Institute. Barbara holds a BA in International Affairs and an MBA. Don’t forget to TAP into Trust!
For more information contact barbara@trustacrossamerica.com
Copyright (c) 2018, Next Decade, Inc. All rights reserved.
If this confidential workplace culture survey were administered, how many of the following ten questions would you answer “yes?”
(Take the survey below)
No doubt these are some tough questions. And while most workplace surveys exclude them, imagine the valuable insights if they were included. And in fact, every one of these questions has been addressed in recent studies conducted by many leading organizations. These are just a few of the answers to the ten questions posed above.
Are you surprised by these findings? For the most part, trust in business has stagnated since we began tracking it ten years ago. In Trust Across America’s most recent 2018 study of the trustworthiness of America’s largest public companies only 103 companies in the Russell 1000 scored a 70% or above. The rest failed our test.
In celebration of our 10th anniversary helping organizations build trust, we spent the best part of the past three months assembling a research report called “Trust & Integrity in Corporate America 2018.” The (almost) 50-page report answers every question posed above, and many more. Studies from over 20 leading organizations, trust models addressing individuals, teams, leadership and organizations, highlights of our FACTS® Framework research and many other valuable tools are included.
Good measurement informs uncertain decision-making, and when an organization asks the right questions and measures what matters, leaders make better decisions. While corporate culture, core values, good citizenship, ethics, integrity and trust are commonly believed to be immeasurable intangibles or soft skills, research highlighted in our report points in the direction that these are not only false beliefs, but also that the benefits of an ethical culture far outweigh the costs. Yet most leaders continue to hold fast to the “soft skills” argument because neither they nor their Boards of Directors are thinking about them or reviewing the “right” data or inputs. Trust Across America tackled the “Board challenge” topic in the free spring 2018 issue of TRUST! Magazine.
It’s not uncommon for the following warning signs to be present in organizations when focus is on the wrong “tangibles” and the “soft skills” are misidentified.
Sound familiar? If so, leaders should be asking themselves a series of questions including the following. (Others are addressed in our recent report.)
SUCCESS: What role does trust play in ensuring a healthy culture ultimately impacting the success of your organization?
PERFORMANCE: How is trust tied to high performance, innovation, and sustainability in your organization?
COSTS: What are the costs/implications of not having a high level of trust in your organization?
BENEFITS: What are the payoffs of a trust-based organization for your stakeholders including your employees, customers, community and shareholders?
CULTURE: What values, principles or beliefs does your organization follow that are essential to building a foundation of trust?
What better time then now to start asking the “right” questions, collecting the “right” data and improving the culture for the benefit of all? Wouldn’t it be great if more organizations, including yours, could pass the test? What’s holding you back?
Take our survey here:
[powr-survey id=cc4e6af7_1539436598009]
Barbara Brooks Kimmel is an award-winning communications executive and the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. A former consultant to McKinsey and many Fortune 500 CEOs and their firms, Barbara also runs the world’s largest global Trust Alliance, and is the editor of the award-winning TRUST INC. book series and TRUST! Magazine. In 2012 she was named one of “25 Women who are Changing the World” by Good Business International, and in 2017 she became a Fellow of the Governance & Accountability Institute. Barbara holds a BA in International Affairs and an MBA. Don’t forget to TAP into Trust! For more information contact barbara@trustacrossamerica.com
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