A Trustlet™ is a one-page case study in organizational trust containing links to short supporting articles to be read in advance of a discussion, and several potential discussion topics.
Each Trustlet will draws from a "real life," newsworthy, organizational trust challenge or success and written by members of our Trust Alliance or our Top Thought Leaders in Trust.
Why Trustlet™?
To gain a deeper understanding of the role of trust in organizational strategy. Trustlets compel participants to apply their theoretical ideas and practical trust experiences to real-world cases.
Organizational trust is not a "soft skill." Some of the strategic advantages of a high-trust culture are:
Fewer crises and the ability to recover more rapidly
A large trust "bank account"
Faster decision making
Higher employee engagement
Greater innovation (high trust fuels high innovation, not the other way around)
Increased long-term profitability
And because trust is usually ignored or taken for granted, its decline continues across all major institutions. Some of the warning signs of low trust include:
Disengaged boards with minimal diversity
Short-term profit maximization at all costs
Decreasing CEO tenure and increasing compensation packages tied to quarterly earnings
Siloized decision making
Increasing regulation and larger legal and compliance departments
High employee turnover
Using CSR or sustainability "programs" as corporate window dressing
Taking trust for granted or passing it off to the marketing department.
Who is the Intended Audience?
Following are some of the suggested audiences for Trustlets:
